Forms, Policies and Procedures
Our Forms, Policies, and Procedures library provides accessible and downloadable resources related to ALG’s practices. These documents are regularly reviewed and updated.
Forms
Change of Payment Method Request Form
Course Suspension Request Form
Returning Student Application Form
Reasonable Adjustment Request Form
Transfer of Campus Request Form
Work Placement Employer Agreement Form
Work Placement Induction Confirmation
Recognition of Prior Learning (RPL) Candidate Application Form
Policies and Procedures
A1 Introduction – A1 Download
A2 Student Code of Conduct, Privacy and Internet Access policy Policy – A2 Download
A3 Pre-Enrolment Information, Certificates, Fees and Refunds Policy and Procedure – A3 Download
A4 Student Clinic, Work Placements & Record Checks – A4 Download
A5 Assessment Submission and Academic Integrity Guidelines and Procedure – A5 Download
A6 Student Facilities – A6 Download
A7 Complaints and Appeals Policy and Procedure – A7 Download
A8 Student Course Progress and Attendance Policy and Procedure – A8 Download
A9 Course Credit Policy and Procedure – A9 Download
A10 Deferral, Suspension and Cancellation Policy and Procedure – A10 Download
A11 Transfer Between Registered Providers Policy and Procedure – A11 Download
A12 Critical Incident Policy and Procedure – A12 Download
A13 AQF Qualification Issuance Policy and Procedure – A13 Download
A14 Student Support Guidelines – A14 Download
A15 Reasonable Adjustment Policy and Procedure – A15 Download
A17 Recruitment of an Overseas Student – A17 Download
A18 Written Agreements Policy – A18 Download
A19 Education Agents Policy and Procedure – A19 Download
A20 Guidelines for Referencing and Acceptable Use of Artificial Intelligence – A20 Download
A23 Admissions Policy and Procedure – A23 Download
Applicable Legislation
The Education Services for Overseas Students Act 2000, or ESOS Act, establishes legislative requirements and standards for the quality assurance of education and training institutions offering courses to international students who are in Australia on a student visa. ESOS also provides tuition fee protection for international students. You can view the ESOS framework here.
Australian Learning Group (ALG) is responsible for the quality of the training and assessment in compliance with the Standards for RTOs 2015, and for the issuance of the AQF certification documentation.
Privacy Notice and Policy
You can view our privacy notice policy here.
Appendices
0. Appendix ALG Additional Fees Table – Download
1. Appendix Medical Certificate Policy – Download
2. Health Fund Information Sheet – Download
3. Bring Your Own Device (BYOD) Policy – Download
4. English Proficiency Requirements Factsheet – Download
5. RPL and Credit Transfer – Download
6. Language, Literacy, and Numeracy (LLN) Requirements Factsheet – Download
7. Academic Entry Requirements Factsheet – Download
8. Glossary – Download
9. Orientation Slides – Download
Student Handbook
Click to view our ALG Student Handbook.
Work Placement Guide
Click to view our ALG Work Placement Student Guide.
International Policies (ESOS)
The Education Services for Overseas Students Act 2000, or ESOS Act, establishes legislative requirements and standards for the quality assurance of education and training institutions offering courses to international students who are in Australia on a student visa. ESOS also provides tuition fee protection for international students. You can view the ESOS framework here.