Forms, Policies and Procedures
Our Forms, Policies, and Procedures library provides accessible and downloadable resources related to ALG’s practices.
These documents are regularly reviewed and updated. We welcome you to review these policies to understand your rights and responsibilities within our institution.
Policies specific to our students can also be found in the Student Handbook.
Student Guides
0. Appendix ALG Additional Fees Table – Download
1. Appendix Medical Certificate Policy – Download
2. Overseas Student Health Cover (OSHC) Factsheet – Download
3. Bring Your Own Device (BYOD) Policy – Download
4. RPL and Credit Transfer – Download
5. Language, Literacy, Numeracy and Digital Skills (LLND) Requirements Factsheet – Download
6. Compassionate or Compelling Circumstances Information – Download
7. Glossary – Download
Student Handbook
Click to view our ALG Student Handbook.
Work Placement Guide
Click to view our ALG Work Placement Student Guide.
Student Forms
Change of Payment Method Request Form
Course Suspension Request Form
Returning Student Application Form
Reasonable Adjustment Request Form
Transfer of Campus Request Form
Work Placement Employer Agreement Form
Work Placement Induction Confirmation
Recognition of Prior Learning (RPL) Candidate Application Form
Policies and Procedures
STU-01 Privacy and Internet Access policy – STU-01 Download
STU-02 Student Code of Conduct – STU-02 Download
STU-03 Reasonable Adjustment Policy and Procedure – STU-03 Download
STU-06 Student Course Progress and Attendance Policy and Procedure – STU-06 Download
STU-07 Enrolment Variation (Deferral, Suspension and Cancellation) Policy and Procedure – STU-07 Download
STU-08 Fees and Refunds Policy and Procedure – STU-08 Download
STU-10 Critical Incident Policy and Procedure – STU-10 Download
STU-11 Transfer Between Registered Providers Policy and Procedure – STU-11 Download
STU-12 Complaints and Appeals Policy and Procedure – STU-12 Download
STU-14 AQF Qualification Issuance Policy and Procedure – STU-14 Download
TAE-02 Assessment, Submission and Academic Integrity Policy and Procedure – TAE-02 Download
TAE-05 Credit Transfer and Recognition of Prior Learning (RPL) Policy and Procedure – TAE-05 Download
A4 Student Clinic, Work Placements & Record Checks – A4 Download
A14 Student Support Guidelines – A14 Download
G1 Guidelines for Referencing and Acceptable Use of Artificial Intelligence – G1 Download
FUT-01 Admissions Policy and Procedure – FUT-01 Download
A17 Recruitment of an Overseas Student – A17 Download
A19 Education Agents Policy and Procedure – A19 Download
FUT-03 Written Agreements Policy – FUT-03 Download
International Policies (ESOS)
The Education Services for Overseas Students Act 2000, or ESOS Act, establishes legislative requirements and standards for the quality assurance of education and training institutions offering courses to international students who are in Australia on a student visa. ESOS also provides tuition fee protection for international students. You can view the ESOS framework here.
The ESOS Framework
The Education Services for Overseas Students Act 2000 (ESOS Act) establishes legislative requirements for the registration, quality assurance and consumer protection of education providers delivering courses to international students in Australia on student visas. The ESOS Framework includes the National Code of Practice for Providers of Education and Training to Overseas Students 2018 (National Code 2018), which sets nationally consistent standards for the recruitment, enrolment, support and monitoring of international students, as well as provisions for tuition fee protection.
You can view the ESOS Framework here.
ALG’s Quality Commitment
ALG is responsible for ensuring the quality, integrity and compliance of its training and assessment services, and for the issuance of AQF certification documentation in accordance with the Outcome Standards for NVR Registered Training Organisations 2025 and the Compliance Requirements 2025.