Click here to view the Units of Competency for this course.

There are no entry requirements stated in the Training Package rules for CHC42021 Certificate IV of Community Services.

International students must:

• Be at least 18 years of age,
• Provide evidence of completing at least the equivalent of Australian Year 10 qualification,
• Successfully complete the Language, Literacy and Numeracy (LLN) online test as per ALG’s Language, Literacy and Numeracy Requirements Factsheet,
• Meet ALG’s English Proficiency Requirements.

A prospective student does not need to provide evidence of an English test score with their application if one of the following applies:

• Prospective student is a citizen and holds a passport from UK, USA, Canada, NZ or Republic of Ireland.
• Prospective student has completed at least 5 years’ study in English in one or more of the following countries: Australia, UK, USA, Canada, New Zealand, South Africa, or the Republic of Ireland.
• Completed at least 6 months of a Certificate IV level course in an Australian RTO.

Please also note that if you are applying for more than one course with us, you will only need to complete the LLN online test once. Students returning to studies at ALG after a significant gap may be required to complete the LLN online test at the discretion of ALG.

The course duration is 52 weeks, with time divided into both training (on campus and self-paced, distance) and assessment. This time includes both face-to-face and self-paced training and assessment.

Students are required to attend 14 hours of classroom training per week and complete structured self-study of 6 hours per week. This is a mandatory component of a student’s study and student’s attendance, and participation will be monitored.

Unstructured Study/Homework is expected to be approximately 10 hours a week.

Modules:

Working in Community Services
Service Delivery and Safe Work Practices
Build Relationships and Provide Interventions
Assisting Clients to Meet Their Needs

Supervised Study

Students are required to undertake supervised study for 6 hours per week during each term and are provided with a plan (based on a 10-week period) that outlines the various learning activities to be undertaken to prepare them to undertake their summative assessment requirements.

Assessment Methods

• Written Questions
• Case Studies
• Presentations
• Role Plays and Practical Demonstrations – Simulated
• Projects

Training/Campus Locations

Melbourne:  

• Bourke St Campus – Level 6, 601 Bourke Street, Melbourne VIC 3000
• Bouverie St Campus – Melbourne University Sport Lincoln Square Fitness, Level 1, 183 Bouverie Street, Carlton VIC 3053

Sydney: 

• Quay St Campus (Head Campus) – Building 5B, Level 3, 1-59 Quay Street, Sydney NSW 2000
• York St Campus – Level 1, 65 York Street Sydney NSW 2000 

Student Support

ALG provides a variety of support services to students:

LLN Support
Based on the results of the LLN Robot test, ALG will:

• enrol the student in an appropriate course based on the student’s language literacy and numeracy levels;
• offer appropriate support in their selected course including completing recommended strategies from LLN Robot and attending additional learning support classes during term;
• provide customised learning activities to increase the relevant LLN areas through use of a range of strategies e.g. use tasks with embedded LLN skills, creating extension tasks and scaffolding interaction;
• schedule professional development of trainers and assessors on implementing support strategies and the design of learning activities that will facilitate the ongoing development of students’ LLN levels;
• ensure that students LLN capabilities are monitored during the program duration. Trainers and assessors and the learning support tutor will review each student’s LLN ability and their progress with the training and assessment tasks.

LLN Support Classes
ALG will offer LLN classes to assist students with their literacy and communication skills. These classes will run for 1.5 hours a week for 9 weeks each term

Learning Support Classes
Learning Support classes will be scheduled on week 5 and week 9 of each term (prior to assessments due dates) to support students experiencing difficulties with their studies or assessment tasks. Additional classes may be offered subject to feedback/requests from trainers or students.

Counselling Support
ALG provides a free counselling service on campus. Students can drop in or make an appointment to see a professional counsellor for support with their studies or personal issues. Students book online via alg.edu.au/studentarea/studentsupport/counsellingservice/

Student Advisors/Senior Trainers/Trainers/Course Coordinator

Other support comes from Student Advisors, Senior Trainers, the allocated trainer/assessor, and the Course Coordinator.

Student Advisors offer support throughout a student’s studies and can help with the following information:

Support services
LLN services
Legal services
Emergency and health services
Facilities and resources
Complaints and appeals processes
Deferments

 Additional sources of student services information available includes:

• Student Services Booklet
• ALG Student Handbook
• Online Student Centres – found on our websites
• Plus a variety of individual factsheets, flyers or electronic messages

Electronic Devices: All students are required to bring their own laptop or tablet device to participate in all theory classes. They are not provided for students. Refer to the BYOD Policy in the student handbook.

Click here to download the Timetable for this course.