Certificate III in Individual Support (Ageing)

CRICOS Course Code | 112587C

Course Overview

If you are looking for a rewarding career, then consider working with the elderly as an aged care worker. You will learn how to use a person centred approach while taking care of those that need assistance with their daily living. You will follow their individual care plans to assist with their personal care, emotional wellbeing and promote a healthy lifestyle.

Looking after an elderly person requires a caring supportive and patient nature so that you can establish a trust and good relationship with your client.

Our Aged Care course delivery is a great combination ‘hands-on’ training in a simulation lab and up-to-date theory study in the classroom. This practical approach to training, along with work placement will make sure that our graduates are job-ready and able to excel in their chosen careers.

Course Outcomes

The program outcomes for this course are:

  • Workers qualified at a Certificate III level are primarily employed as a support worker in aged care, home and community care.
  • A study pathway to the CHC43015 Certificate IV in Ageing Support.
  • Preparation for further study and vocational skills with development of study and research skills, language and literacy skills, communication skills, time management, planning and managing projects, interpersonal skills and the development of techniques.

Additional outcomes include the attainment of a First Aid Certificate.

    Quick Facts


    Certificate III in Individual Support

    CRICOS Course Code



    Adelaide, Brisbane
    Melbourne, Sydney


    Full Time 12 months
    (4 Terms x 10 Weeks)


    Classroom, Structured Study (Online) and Work Placement


    Personal Care Assistant
    Aged Care Worker
    Residential Care Worker
    Accommodation Support Worker
    Assisting in Nursing
    In-home Respite Worker


    View Course Fees


    Safe Practices

    Working with Elderly

    Client Support

    Work Placement

    Units of Competency within the Course

    Click here to download the Units of Competency for this course.

    Entry Requirements - Skills, Knowledge and Experience

    This qualification is for students wishing to gain a qualification in order to work as a support worker in aged care, home and community care. The learner group are those who require a structured, classroom based program with significant practical experience.

    This is an entry level course and no previous skills or experience are necessary. The course is also suitable for learners who have professional qualifications in health or community services and are seeking a qualification that will give them practical skills to work in aged care sectors.

    International students must:​

    • Be at least 18 years of age,
    • Provide evidence of completing at least the equivalent of Australian Year 10
    • Successfully complete the Language, Literacy and Numeracy (LLN) online test as per ALG’s Language, Literacy and Numeracy Requirements Factsheet
    • Meet English Language Entry Requirements as per ALG’s English Proficiency Requirements Factsheet

    A prospective student does not need to provide evidence of an English test score with their application if one of the following applies:

    • Prospective student is a citizen and holds a passport from UK, USA, Canada, NZ or Republic of Ireland.
    • Prospective student has completed at least 5 years’ study in English in one or more of the following countries: Australia, UK, USA, Canada, New Zealand, South Africa, or the Republic of Ireland.
    • Completed at least 6 months of a Certificate IV level course in an Australian RTO.

    Please also note that if you are applying for more than one course with us, you will only need to complete the LLN online test once. Students returning to studies at ALG after a significant gap may be required to complete the LLN online test at the discretion of ALG.

    Amount of Training, Volume of learning, Mode of Study and Course Expectations

    This course is timetabled for 52 weeks, including 40 weeks of training and assessment spread over 4 terms of 10 weeks each and 12 weeks of holidays.

    This time includes both face-to-face and self-paced training and assessment.

    Students are required to attend 14 hours of classroom training per week and complete structured self-study of 6 hours per week. This is a mandatory component of a student’s study and student’s attendance, and participation will be monitored. 

    Homework is expected to be approximately 10 hours a week.

    Australian Learning Group students will be required to complete 120 hours of work placement. 

    Training and Assessment

    Students will be provided with learning and assessment materials to develop their knowledge and understanding. All students will be provided with a range of learning support options and resources to help them achieve competency.

    Australian Learning Group uses a range of techniques during face-to-face delivery including trainer presentations and demonstrations, individual tasks, case studies, research, role plays, practical demonstrations, and group work. Students will complete a portion of their learning in an online self-study learning mode.

    Because students learn best while applying their new skills in the workplace, the 120 hours of work placement provides students with the opportunity to further develop their skills. 

    Assessment Methods

    Assessment will occur through a variety of methods, including projects incorporating role-plays, case studies, observations, and short answer questions. Assessment conditions will ensure a simulated workplace environment for classroom-based assessment.

    Training Locations

    Your training will occur on campus and assessment will occur in both simulated and real-work environments. The work placement can be arranged by the College, or you may be able to nominate your own workplace (subject to approval). If the College is arranging your work placement, we will endeavour to find a workplace that is close to your campus (subject to availability).

    Student Support

    The primary learning support comes from our Student Experience Team and from our Trainers and Assessors.

    Student Experience Advisors offer support throughout a learner’s studies and can help with the following information:

    • Support services
    • LLN services (in collaboration with the Training and Assessment team)
    • Legal services
    • Emergency and health services
    • Facilities and resources;
    • Complaints and appeals processes

    Additional sources of student services information available includes:

    • Student Services Booklet
    • ALG Student Handbook
    • Online Student Centres – found on our websites
    • Plus a variety of individual factsheets, flyers or electronic messages
    Student Requirements

    Electronic Devices: All students are required to bring their own laptop or tablet device to participate in all theory classes. They are not provided for students. Refer to the BYOD Policy in the student handbook.

    Police Check: Students are required to provide a clear police check at least 6 weeks prior to the start of their work placement. The costs for this check is the responsibility of the student and are not included in course fees.

    ImmunisationsHaving a double COVID-19 and flu vaccination is a mandatory requirement at least 6 weeks prior to work placement.


    Click here to download the Timetable for this course.

    Last reviewed: 29 April 2024

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