Student Counselling Service
ABOUT THIS SERVICE
Australian Learning Group offers a free Counselling Service which is run through AccessEAP.
This program offers short-term, solution-based counselling and coaching, focusing on your mental health and well-being with the help of a qualified professional counsellor. People turn to counselling when they need support or at a crossroads in their lives. Counselling provides the chance to talk things through, very often relieving emotional pressure, and clearing the way for you to focus and decide what to do next.
With over 1600 counsellors available nationally, we can guarantee you will have access to confidential counselling support 24 hours a day, 7 days a week, 365 days a year.
How do I book an EAP session?
AccessEAP are contactable 24 hours a day, 7 days a week, 365 days a year by telephoning 1800 959 192. For all urgent enquiries, please contact this number immediately. You can also book via the website accesseap.com.au or through the AccessMyEAP app.
What will it cost?
Your EAP counselling sessions are free!
Confidentiality
Even though your EAP is provided by Australian Learning Group, EAP is a confidential service. You will be allocated an identification number at time of registration and this number is used for all records relating to you rather than your name.
Emergency Contacts
Tools and Resources
- Emergency Contacts
- Tools and Resources
In an emergency, where your life or safety are at immediate risk, please contact Emergency Services (dial: 000) or go to your nearest Emergency Department.
The ALG counselling Service is available on Mondays and Thursdays and is not a crisis or emergency service.
If you want immediate help in regard to a crisis in your health or living circumstances, the following helplines provide telephone crisis support and counselling 24 hours a day.
Lifeline Australia: 13 11 14
Online chat and telephone support 24/7
Suicide Call Back Service: 1300 659 467
Free professional Counselling 24/7
Beyond Blue: 1300 22 4636
Online help and resources for all age groups 24/7
Other State crisis numbers for each state (in Australia) are also available for you to contact:
NSW – Mental Health Help Line: 1800 011 511
QLD – Health Advice: 13 HEALTH (13 43 25 84)
VIC – Suicide Help Line: 1300 651 251
WA – Mental Health Emergency Response Line
- 1800 676 822 (PEEL)
- 1300 555 788 (Metro)
Emergency numbers and Organisations that can provide other support:
National Sexual Assault & DV Counselling 1800 RESPECT: 1800 737 732 Online and phone service
NSW Rape Crisis: 1800 424 017
Domestic Violence Hotline: 1800 656 463
Kids Helpline: 1800 551 800
Mens Line Australia: 1300 789 978
Drug and Alcohol Counselling: 1800 250 015
Gambling Helpline: 1800 858 858
National Debt Helpline: 1800 007 007
Download an easy to print summary of emergency contacts to give to anyone you think might find it useful.If you have any questions regarding our Student Counselling Service please contact us at 1300 254 000