Student Counselling Service

About this service

The purpose of this service is to provide another layer of support for students, both related to studies, as well as personal matters that may be affecting students and their time with ALG. All sessions will be with our ALG Student Counsellor.

This free service helps students who may require support for various situations including:

  • Current concerns around COVID-19
  • Finding balance with study, work and personal life
  • Developing both educational and personal strategies and goals
  • Support around stress, frustration, anxiety with study and personal issues
  • Looking at the impact of grief and loss
  • Isolation – living away from family and friends
  • Dealing with change arising from academic and personal circumstance
  • Relationship issues, including breakdowns and recovery in relationships
  • Providing information about organisations, resources and supports available to improve your mental health and wellbeing.



Mondays & Thursdays
10:00 AM – 5:00 PM (last session @ 4 PM)

The ALG Counselling service is now open as of 25th January 2021.

For assistance outside of these times please refer to the Emergency Contacts below.



Online Only
All Campuses – Students will receive an online meeting link upon booking

Unfortunately, we will not be offering face to face counselling sessions at this stage.


Emergency Contacts

In an emergency, where your life or safety are at immediate risk, please contact Emergency Services (dial: 000) or go to your nearest Emergency Department.

The ALG counselling Service is available on Mondays and Thursdays and is not a crisis or emergency service.

If you want immediate help in regard to a crisis in your health or living circumstances, the following helplines provide telephone crisis support and counselling 24 hours a day.

Lifeline Australia:  13 11 14 
Online chat and telephone support 24/7

Suicide Call Back Service: 1300 659 467
Free professional Counselling 24/7

Beyond Blue: 1300 22 4636
Online help and resources for all age groups 24/7

Other State crisis numbers for each state (in Australia) are also available for you to contact:

NSW – Mental Health Help Line: 1800 011 511

QLD – Health Advice: 13 HEALTH (13 43 25 84)

VIC – Suicide Help Line: 1300 651 251

WA – Mental Health Emergency Response Line

  • 1800 676 822 (PEEL)
  • 1300 555 788 (Metro)

Emergency numbers and Organisations that can provide other support:

National Sexual Assault & DV Counselling 1800 RESPECT: 1800 737 732 Online and phone service

NSW Rape Crisis: 1800 424 017

Domestic Violence Hotline: 1800 656 463

Kids Helpline: 1800 551 800

Mens Line Australia: 1300 789 978

Drug and Alcohol Counselling: 1800 250 015

Gambling Helpline: 1800 858 858

National Debt Helpline: 1800 007 007



📥 Download an easy to print summary of emergency contacts to give to anyone you think might find it useful.

Tools and Resources

    Free Student Wellbeing Course
    Learn practical strategies for coping with study stress and looking after yourself while studying with the practical and free online course.

    Supporting You Through the COVID-19 Pandemic
    Access free online tools and learn practical ways to protect your mental health.

    Smiling Mind
    Smiling Mind is a non-for-profit web and app-based meditation program developed by psychologists and educators to help bring mindfulness into your life.

    Head to health
    Head to Health provides links to trusted Australian online and phone supports, resources and treatment options. Provided by the Australian Department of Health, Head to Health brings together apps, online programs, online forums, and phone services, as well as a range of digital information resources.


    National youth mental health foundation dedicated to improving the wellbeing of young Australians. headspace provides information, support and services to young people, aged 12-25 years, and their families and friends across Australia. headspace welcomes and supports young people of any ethnicity, culture, faith, sexual orientation and gender identity.


    1800RESPECT is the national sexual assault, domestic and family violence counselling service. We provide support for people experiencing, or at the risk of experiencing, violence and abuse, their friends and family, and professionals.

    Sane Australia
    SANE Australia is a national mental health charity making a real difference in the lives of people affected by complex mental health issues through support, research, and advocacy. 

    Bookmark this page and look out for new tools and resources updated regularly.