fbpx

Student Counselling Service

ABOUT THIS SERVICE

Australian Learning Group are excited to launch our new Counselling Service which will be run through AccessEAP. The new program provides our students more access and flexibility to the service instead of the Monday and Thursday service we previously provided. Below is information on the service and how you can book your first appointment!

AccessEAP offers short term, solution-based counselling and coaching, focusing on your mental health and wellbeing with the help of a qualified professional counsellor. People turn to counselling when they need support or at a crossroads in their lives. Counselling provides the chance to talk things through, very often relieving emotional pressure, clearing the way for you to focus and decide what to do next.

With over 1600 counsellors available nationally, we can guarantee you will have access to confidential counselling support 24 hours a day, 7 days a week, 365 days a year.

Counselling Services Include
  • Personal issues
  • Study/ life effectiveness
  • Improving relationships
  • Facing crisis and trauma
  • Coping with deadlines
  • Financial and legal concerns
  • Improving your grades
  • Communication skills
  • LGBTQ support
  • Drug, alcohol & substance abuse
  • Life goals
  • Gambling and addiction
  • Trauma, grief and loss
  • Depression and anxiety
  • Missing your family
  • Personal issues
  • Study/ life effectiveness
  • Improving relationships
  • Facing crisis and trauma
  • Coping with deadlines
  • Financial and legal concerns
  • Improving your grades
  • Communication skills
  • LGBTQ support
  • Drug, alcohol & substance abuse
  • Life goals
  • Gambling and addiction
  • Trauma, grief and loss
  • Depression and anxiety
  • Missing your family
How do I book an EAP session? 

AccessEAP are contactable 24 hours a day, 7 days a week, 365 days a year by telephoning 1800 959 192. For all urgent enquiries, please contact this number immediately. You can also book via the website accesseap.com.au or through the AccessMyEAP app.

What will it cost me? 

Your EAP counselling sessions are free!

Confidentiality 

Even though your EAP is provided by Australian Learning Group, EAP is a confidential service. You will be allocated an identification number at time of registration and this number is used for all records relating to you rather than your name.

Emergency Contacts

In an emergency, where your life or safety are at immediate risk, please contact Emergency Services (dial: 000) or go to your nearest Emergency Department.

The ALG counselling Service is available on Mondays and Thursdays and is not a crisis or emergency service.

If you want immediate help in regard to a crisis in your health or living circumstances, the following helplines provide telephone crisis support and counselling 24 hours a day.

Lifeline Australia:  13 11 14 
Online chat and telephone support 24/7

Suicide Call Back Service: 1300 659 467
Free professional Counselling 24/7

Beyond Blue: 1300 22 4636
Online help and resources for all age groups 24/7

Other State crisis numbers for each state (in Australia) are also available for you to contact:

NSW – Mental Health Help Line: 1800 011 511

QLD – Health Advice: 13 HEALTH (13 43 25 84)

VIC – Suicide Help Line: 1300 651 251

WA – Mental Health Emergency Response Line

  • 1800 676 822 (PEEL)
  • 1300 555 788 (Metro)

Emergency numbers and Organisations that can provide other support:

National Sexual Assault & DV Counselling 1800 RESPECT: 1800 737 732 Online and phone service

NSW Rape Crisis: 1800 424 017

Domestic Violence Hotline: 1800 656 463

Kids Helpline: 1800 551 800

Mens Line Australia: 1300 789 978

Drug and Alcohol Counselling: 1800 250 015

Gambling Helpline: 1800 858 858

National Debt Helpline: 1800 007 007

 

 

📥 Download an easy to print summary of emergency contacts to give to anyone you think might find it useful.

Tools and Resources

    Free Student Wellbeing Course
    Learn practical strategies for coping with study stress and looking after yourself while studying with the practical and free online course.

    Supporting You Through the COVID-19 Pandemic
    Access free online tools and learn practical ways to protect your mental health.

    Smiling Mind
    Smiling Mind is a non-for-profit web and app-based meditation program developed by psychologists and educators to help bring mindfulness into your life.

    Head to health
    Head to Health provides links to trusted Australian online and phone supports, resources and treatment options. Provided by the Australian Department of Health, Head to Health brings together apps, online programs, online forums, and phone services, as well as a range of digital information resources.

     

    National youth mental health foundation dedicated to improving the wellbeing of young Australians. headspace provides information, support and services to young people, aged 12-25 years, and their families and friends across Australia. headspace welcomes and supports young people of any ethnicity, culture, faith, sexual orientation and gender identity.

    1800RESPECT

    1800RESPECT is the national sexual assault, domestic and family violence counselling service. We provide support for people experiencing, or at the risk of experiencing, violence and abuse, their friends and family, and professionals.

    Sane Australia
    SANE Australia is a national mental health charity making a real difference in the lives of people affected by complex mental health issues through support, research, and advocacy. 

    Bookmark this page and look out for new tools and resources updated regularly.