Demand for dedicated professionals in this sector consistently growing. Our Counsellor and Case Manager program is for anyone who has a passion for helping others and is looking for an interesting and challenging field where you work with clients on personal and psychological issues using established modalities.


Melbourne and Sydney


CHC52015 – Diploma of Community Services

CHC51015 – Diploma of Counselling

Blended In-Class and Online Delivery

A combination of in-class learning (20 hours per week) + a mix of online supervised study (6 hours per week) and self-directed study


117 weeks (Full-time training and assessment)

9 Terms x 10 weeks

Nationally Recognised Courses

The program consists of two nationally recognised qualifications that are recognised across Australia


After completing the Counsellor and Case Manager program with ALG, you will be well qualified for wide range of careers in the industry

Therapeutic Case Worker/Manager

Counselling Support Worker

Group Facilitator, Coach/Mentor

Family Support Worker

Pastoral Support Worker/Carer

Prevention and Early Intervention Worker

Education/ Psychosocial Support

Community Services Worker

Child, Youth and Family Worker

Support Worker

Intake Officer

Program Coordinator

Expected weekly pay*

*According to JobOutlook



Community Services is a sector with a variety of challenging and interesting roles and opportunities allowing you to specialise in the sector or work as a generalist. Our Community Services Course will help prepare you for the outside world.

You may be involved in managing, coordinating and/or delivering of person-centered services to individuals, groups and communities. You will be providing direct support to individuals or groups of individuals using a strengths-based case management model. There are a range of fields Community Services workers provide support including:

As part of our counselling course you will become familiar with evidence-based counselling models, strategies and therapies as well as various communication techniques such as micro-counselling and interviewing skills drawing on varied therapies to assist clients.

Diploma of Community Services

National Course Code | CHC52015 
CRICOS Course Code | 095789E

We teach key community services skills, providing students with a solid foundation that can be applied across a range of general and specialised areas. This includes a focus on person-centred and strengths-based approaches, working with diversity, case planning, and legal and ethical requirements. For example, being person-centred and focusing on the strengths of a person or group are at the core of community services work and help facilitate meaningful and sustainable support and change.

Diploma of Counselling

National Course Code | CHC51015 
CRICOS Course Code | 095788F

If you are planning to start the journey to having a career in counselling, are looking to improve your current career or want to further your own personal development, our framework ensures you will be getting the most out your studies.

After receiving plenty of face-to-face training and role plays to make sure you feel ready and confident to take the next step, you will be able to apply what you have learned in our simulated Clinical Practice module allowing you to use your newly acquired skills with real or simulated clients.



Click here to download our current price list


Case Planning
Client Assessment
Diverse Clients
Community Services Professional Practice
Community Services Specialisation
Counselling Professional Practice
Counselling Specialisation
Work Placement

Clinical Practice


Click here to download the Units of Competency for Diploma of Community Services.

Click here to download the Units of Competency for Diploma of Counselling.


There are no entry requirements stated in the Training Package rules for these diplomas.

International students must be 18 years of age or above and provide evidence of the following published entry requirements as stated below.

Recommended entry requirements

Entrants must:

  • have sufficient level of language, literacy and numeracy levels in order to interpret documents, student guides and assessment tools, prepare written reports and plans;
  • have good verbal communication and interpersonal skills in order to establish and manage professional networks and relationships with clients of various ages and backgrounds;
  • have empathy and a desire to provide person-centred services to individuals, groups and communities

Academic Entry Requirements:

Year 12 or equivalent and above, and

English Language Entry Requirements:

  • IELTS score 6.0 minimum (no lower than 5.5 in each band); or
  • Cambridge First Certificate of English – score 169; or
  • TOEFL Internet based (iBT) score 60; or
  • Occupational English Test (OET) level B; or
  • PTE Academic score 50

A prospective student does not need to provide evidence of an English test score with their application if one of the following applies:

  • Prospective student is a citizen and holds a passport from UK, USA, Canada, NZ or Republic of Ireland.
  • Prospective student has completed at least 5 years’ study in English in one or more of the following countries: Australia, UK, USA, Canada, New Zealand, South Africa, or the Republic of Ireland.
  • In the 2 years before applying for the student visa, the prospective student completed, in Australia and in the English language, either the Senior Secondary Certificate of Education or a substantial component of a course leading to a qualification from the Australian Qualifications Framework at the Certificate IV or higher level, while the prospective student held a student visa.

Click here to download the Timetable for this program.

Your path to a more meaningful career starts here!