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COMMUNITY & HEALTH

DIPLOMAS

Demand for dedicated professionals in this sector consistently growing. If you have a passion for helping others and are looking for an interesting and challenging field to specialise in, our community and health courses will be a great fit for you.

Diploma of Community Services

National Course Code | CHC52015
CRICOS Course Code | 095789E

Course Overview

Community Services is a sector with a variety of challenging and interesting roles and opportunities allowing you to specialise in the sector or work as a generalist. Our Community Services Course will help prepare you for the outside world.

You may be involved in managing, coordinating and/or delivering of person-centered services to individuals, groups and communities. You will be providing direct support to individuals or groups of individuals using a strengths based case management model. There are a range of fields Community Services workers provide support including:

  • Child, Youth and Family
  • Disability
  • Community Mental Health
  • Drugs and Alcohol Treatments
  • Domestic and Family Violence
  • Housing
  • Working with Aboriginal and/or Torres Strait Islander People
  • Working with older people
  • Migration and refugee support and settlement
  • Job Network Providers

How can our course allow you to work in such a large variety of specialisations?

At ALG, we teach key community services skills, providing students with a solid foundation that can be applied across a range of general and specialised areas. This includes a focus on person-centred and strengths-based approaches, working with diversity, case planning, and legal and ethical requirements. For example, being person-centred and focusing on the strengths of a person or group are at the core of community services work and help facilitate meaningful and sustainable support and change.

Quick Facts

QUALIFICATION ACHIEVED

CHC52015 – Diploma of Community Services

CRICOS Course Code

095789E

DURATION

Full Time 18 months
(6 Terms x 10 Weeks)

MODE

Classroom

JOB OUTCOMES

Community Services Worker
Case Worker
Case Manager
Child, Youth and Family Worker
Support Worker
Intake Officer
Program Coordinator

COURSE FEES

Download Pricelist

Job Outcomes

Potential job outcomes include:

  • Community Services Worker
  • Case Worker
  • Case Manager
  • Child, Youth and Family Worker
  • Support Worker
  • Intake Officer
  • Program Coordinator

A study pathway to a suitable bachelor’s degree.

Preparation for further study and vocational skills with development of study and research skills, language and literacy skills, communication skills, time management, planning and managing projects, interpersonal skills and the development of techniques.

    Modules

    Case Planning
    Client Assessment
    Diverse Clients
    Community Services Professional Practice
    Community Services Specialisation
    Work Placement

    Units of Competency within the Course

    Click here to download the Units of Competency for this course.

    Entry Requirements - Skills, Knowledge and Experience

    There are no entry requirements stated in the Training Package rules for CHC52015 Diploma of Community Services.

    International students must be 18 years of age or above and provide evidence of the following published entry requirements as stated below.

    Recommended entry requirements

    Entrants must:

    • have sufficient level of language, literacy and numeracy levels in order to interpret documents, student guides and assessment tools, prepare written reports and plans;
    • have good verbal communication and interpersonal skills in order to establish and manage professional networks and relationships with clients of various ages and backgrounds;
    • have empathy and a desire to provide person-centred services to individuals, groups and communities

    Academic Entry Requirements:

    Year 12 or equivalent and above, and

    English Language Entry Requirements:

    • IELTS score 6.0 minimum (no lower than 5.5 in each band); or
    • Cambridge First Certificate of English – score 169; or
    • TOEFL Internet based (iBT) score 60; or
    • Occupational English Test (OET) level B; or
    • PTE Academic score 50

    A prospective student does not need to provide evidence of an English test score with their application if one of the following applies:

    • Prospective student is a citizen and holds a passport from UK, USA, Canada, NZ or Republic of Ireland.
    • Prospective student has completed at least 5 years’ study in English in one or more of the following countries: Australia, UK, USA, Canada, New Zealand, South Africa, or the Republic of Ireland.
    • In the 2 years before applying for the student visa, the prospective student completed, in Australia and in the English language, either the Senior Secondary Certificate of Education or a substantial component of a course leading to a qualification from the Australian Qualifications Framework at the Certificate IV or higher level, while the prospective student held a student visa.
    Amount of Training, Volume of learning, Mode of Study and Course Expectations

    The course is delivered over 78 weeks (60 weeks delivery plus 18 weeks in term breaks).

    This full-time training program of 1,800 hours is delivered as follows:

    • 60 weeks delivery (6 x 10-week terms) comprising:
    • 20 contact hours – 14 hours face to face classes and 6 hours supervised learning per week during term time
    • 10 hours self-directed learning activities per week during term time
    • 18 weeks in term breaks.

    A term is typically 10 weeks

    Modules:

    Case Planning
    Client Assessment
    Diverse Clients
    Community Services Professional Practice
    Community Services Specialisation
    Work Placement

    Each module is delivered over a term (10 weeks). The first five modules are delivered as a face to face classroom component. Module 6 is delivered as a work placement component to meet the requirements of the qualification that the “candidate must have completed at least 100 hours of work placement as detailed in the Assessment Requirements of the relevant units of competency.” As ALG’s target group are international students with minimal or no knowledge of community services work in the Australian context, ALG students will need to complete 200 hours of work placement over 1 term.

    Supervised Study

    Students are required to undertake supervised study for 6 hours per week during each term and are provided with a plan (based on a 10-week period) that outlines the various learning activities to be undertaken to prepare them to undertake their summative assessment requirements. The plan requires students to spend an average of 3 hours per week on these activities and 3 hours completing their assessments. The completion of the Supervised Study Plan is monitored in class and the activities completed may be utilised in classroom sessions as the basis for group discussion and to engage in critical discourse using student activity responses.

    Self-Directed Learning Activities

    Students are expected to undertake self-study to review and revise the material covered during the week for 10 hours per week during each term to reinforce learning, prepare for follow up sessions and undertake research/preparation for assessment.

    Students are provided with an Self-Directed Learning Guide for each module that guides them through the self-study time with suggested reading and formative activities. Students are also encouraged to reflect on their learning by completing a reflective learning journal to document what they have learned, what activities were useful, and what they would
    like to learn more about.

    Assessment Methods

    • Written Knowledge
    • Case Studies
    • Presentations
    • Role Plays and Practical Demonstrations – Simulated
    • Workplace Situation
    • Projects

    Student Support

    ALG provides a variety of support services to students:

    LLN Support
    Based on the results of the LLN Robot test, ALG will:
    – enrol the student in an appropriate course based on the student’s language literacy and numeracy levels;
    – offer appropriate support in their selected course including completing recommended strategies from LLN Robot and attending additional learning support classes during term;
    – provide customised learning activities to increase the relevant LLN areas through use of a range of strategies e.g. use tasks with embedded LLN skills, creating extension tasks and scaffolding interaction;
    – schedule professional development of trainers and assessors on implementing support strategies and the design of learning activities that will facilitate the ongoing development of students’ LLN levels;
    – ensure that students LLN capabilities are monitored during the program duration. Trainers and assessors and the learning support tutor will review each student’s LLN ability and their progress with the training and assessment tasks.

    LLN Support Classes
    ALG will offer LLN classes to assist students with their literacy and communication skills. These classes will run for 1.5 hours a week for 9 weeks each term.

    Learning Support Classes
    Learning Support classes will be scheduled on week 5 and week 9 of each term (prior to assessments due dates) to support students experiencing difficulties with their studies or assessment tasks. Additional classes may be offered subject to feedback/requests from trainers or students.

    Counselling Support
    ALG provides a free counselling service on campus. Students can drop in or make an appointment to see a professional counsellor for support with their studies or personal issues. Students book online via alg.edu.au/counsellingservice;

    Student Advisors/State Lead Trainers/Trainers/National Course Coordinator
    Other support comes from Student Advisors, State Lead Trainers, the allocated trainer/assessor and the National Course Coordinator.
    Student Advisors offer support throughout a student’s studies and can help with the following information:

    Support services
    LLN services
    Legal services
    Emergency and health services
    Facilities and resources
    Complaints and appeals processes
    Deferments

    Student Requirements
    • All students are required to bring their own laptop or tablet device to participate in all theory classes. They are not provided for students. Refer to the BYOD Policy in the student handbook.
    Timetable

    Click here to download the Timetable for this course.

    Diploma of Mental Health

    National Course Code | CHC53315
    CRICOS Course Code | 095787G

    Course Overview

    Demand for dedicated professionals in this sector is consistently growing. If you have a passion for helping others and are looking for an interesting and challenging field to specialise in, our mental health course will be a great fit for you.

    Your training is a combination of classroom and practical elements like role plays, simulations and compulsory work placement. This gives you the skills and knowledge to provide services that maintain a therapeutic alliance with clients living with mental health issues.

    You will also learn how to work from a recovery oriented perspective that is strengths-based and client-centred. You will gain the skills and knowledge to become a practitioner in this sector which includes fields such as counselling, referral, advocacy and education/health promotion services.

    Job Outcomes

    The outcomes for this course are the achievement of knowledge, skills and attributes to fulfil the role of workers who provide counselling, referral, advocacy and education/health promotion services to clients in relation to mental health issues.

    Potential job outcomes may include:

    Mental Health Worker
    Alcohol and Other Drugs Worker
    Welfare Support Worker
    Community Worker
    Case Worker/Manager
    Recovery Support

    Quick Facts

    QUALIFICATION ACHIEVED

    CHC53315 – Diploma of Mental Health

    CRICOS Course Code

    095787G

    DURATION

    Full Time 24 months
    (8 Terms x 10 Weeks)

    MODE

    Classroom

    JOB OUTCOMES

    • Mental Health Worker
    • Alcohol and Other Drugs Worker
    • Welfare Support Worker
    • Community Worker
    • Case Worker/Manager
    • Recovery Support

    COURSE FEES

    Download Pricelist

    Modules

    Case Planning
    Client Assessment
    Diverse Clients
    Work Placement A
    Mental Health Professional Practice
    Mental Health Specialisation
    Health Promotion
    Work Placement B

    Units of Competency within the Course

    Click here to download the Units of Competency for this course.

    Entry Requirements - Skills, Knowledge and Experience

    There are no mandatory entry requirements.

    International students must be 18 years of age or above and provide evidence of the following published entry requirements as stated below.

    Recommended entry requirements
    Entrants must:

    • have sufficient level of language, literacy and numeracy levels in order to interpret documents, student guides and assessment tools, prepare written reports and plans;
    • have good verbal communication and interpersonal skills in order to establish and manage professional networks and client relationships with clients of various ages and backgrounds;
    • have empathy and a desire to provide person-centred services to individuals, groups and communities

    Academic Entry Requirements:

    Year 12 or equivalent and above, and

    English Language Entry Requirements:

    • IELTS score 6.0 minimum (no lower than 5.5 in each band); or
    • Cambridge First Certificate of English – score 169; or
    • TOEFL Internet based (iBT) score 60; or
    • Occupational English Test (OET) level B; or
    • PTE Academic score 50

    A prospective student does not need to provide evidence of an English test score with his/her application if one of the following applies:

    • Prospective student is a citizen and holds a passport from UK, USA, Canada, NZ or Republic of Ireland.
    • Prospective student has completed at least 5 years’ study in English in one or more of the following countries: Australia, UK, USA, Canada, New Zealand, South Africa, or the Republic of Ireland.
    • In the 2 years before applying for the student visa, the prospective student completed, in Australia and in the English language, either the Senior Secondary Certificate of Education or a substantial component of a course leading to a qualification from the Australian Qualifications Framework at the Certificate IV or higher level, while the prospective student held a student visa.
    Amount of Training, Volume of learning, Mode of Study and Course Expectations

    The course is delivered over 8 terms for a total duration of 24 months (80 weeks of attendance, and an average of 14-22 weeks of breaks. Additional 8 weeks if it is over 2 Christmas periods).

    This full-time training program of 2400 hours is delivered as follows:

    80 weeks delivery (8 x 10-week terms) comprising:
    – 20 contact hours – 14 hours face to face classes and 6 hours supervised learning per week for 60 weeks (6 terms)
    – 20 contact hours – 14 hours of Work Placement and 6 hours of supervised learning per week for 20 weeks (2 terms)
    – 10 hours self-directed learning activities per week during each term
    – 14 -22 weeks in term breaks.

    Assessment Methods

    Written Knowledge
    Case Studies
    Presentations
    Role Plays and Practical Demonstrations – Simulated Workplace Situation
    Projects

    Student Support

    ALG provides a variety of support services to students:

    LLN Support
    Based on the results of the LLN Robot test, ALG will:

    • enrol the student in an appropriate course based on the student’s language literacy and numeracy levels;
    • offer appropriate support in their selected course including completing recommended strategies from LLN Robot and attending additional learning support classes during term;
    • provide customised learning activities to increase the relevant LLN areas through use of a range of strategies e.g. use tasks with embedded LLN skills, creating extension tasks and scaffolding interaction;
    • schedule professional development of trainers and assessors on implementing support strategies and the design of learning activities that will facilitate the ongoing development of students’ LLN levels;
    • ensure that students LLN capabilities are monitored during the program duration. Trainers and assessors and the learning support tutor will review each student’s LLN ability and their progress with the training and assessment tasks.

    LLN Support Classes
    ALG will offer LLN classes to assist students with their literacy and communication skills. These classes will run for 1.5 hours a week for 9 weeks each term.

    Learning Support Classes
    Learning Support classes will be scheduled on week 5 and week 9 of each term (prior to assessments due dates) to support students experiencing difficulties with their studies or assessment tasks. Additional classes may be offered subject to feedback/requests from trainers or students.

    Counselling Support
    ALG provides a free counselling service on campus. Students can drop in or make an appointment to see a professional counsellor for support with their studies or personal issues. Students book online via alg.edu.au/counsellingservice;

    Student Advisors/State Lead Trainers/Trainers/National Course Coordinator
    Other support comes from Student Advisors, State Lead Trainers, the allocated trainer/assessor and the National Course Coordinator.
    Student Advisors offer support throughout a student’s studies and can help with the following information:

    Support services
    LLN services
    Legal services
    Emergency and health services
    Facilities and resources
    Complaints and appeals processes
    Deferments

    Student Requirements

    All students are required to bring their own laptop or tablet device to participate in all theory classes. They are not provided for students. Refer to the BYOD Policy in the student handbook.

    Work Placement

    • All students will need to provide a clear and current national police check prior to the start of any work placement. Students need to apply for this check at least 6 weeks prior to undertaking a work placement. The costs for a national police check is the responsibility of the student and not included in course fees.
    • A Working with Children Check (WWCC) may be required depending on the work placement venue. More information about how to obtain a WWC will be provided on Induction Day. The student is required to cover the cost of obtaining the WWCC if any.
    • Uniform: ALG provides learners on work placement with 2 polo shirts. Whilst on work placement students are required to provide at their cost, and wear, navy or black slacks/ trousers/skirt and enclosed flat soled shoes (not sports runners).

    To maximise the chance of a student successfully completing their training, ALG attempts to identify any support individual learners need prior to their enrollment or commencement. Some of the ways to identify learning needs is to ask all prospective students to self-assess. So prior to enrolling please ensure:
    i) you can meet all course requirements (listed in this course overview)
    ii) you nominate any learning needs they have prior to enrollment either by contacting us or on your application/enrolment forms, and
    iii) consider booking a trial lesson if you have any doubts the course may not be suitable for you from an educational, cultural or other reason. Please refer to Section A3 of the student handbook for details.

    Timetable

    Click here to download the Timetable for this course.

    Your path to a more meaningful career starts here!

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