Community Services Archives - Australian Learning Group https://alg.edu.au/course-category/community-services/ Education with purpose Tue, 07 Apr 2026 05:46:25 +0000 en-AU hourly 1 https://wordpress.org/?v=7.0.2 https://alg.edu.au/wp-content/uploads/2025/09/cropped-Favicon-32x32.png Community Services Archives - Australian Learning Group https://alg.edu.au/course-category/community-services/ 32 32 CHC42021 Certificate IV in Community Services https://alg.edu.au/course/certificate-iv-in-community-services/ Tue, 30 Apr 2024 00:44:14 +0000 https://alg.edu.au/?post_type=course&p=4572 The post CHC42021 Certificate IV in Community Services appeared first on Australian Learning Group.

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Certificate IV in Community Services

CHC42021
CRICOS Course Code: 112586D

Download Course Guide

Overview

Career Opportunities

Course Delivery

Units

Requirements

Recognition of Prior Learning

Apply Now

Overview

The community services sector offers diverse and meaningful opportunities for you to provide person-centred services. This nationally recognised qualification prepares you for entry-level positions in community services, empowering you to help clients to access essential services. In this course, you will learn how to plan and deliver person-centred services to individuals, groups, and communities, providing support, advocacy, and interventions across various services.

As a community services worker, you can work independently within set guidelines and may supervise others in community service settings. Your role can have a positive impact on individuals and communities in areas such drugs and alcohol treatment, community mental health, domestic violence support, youth work and job network assistance. Through compassionate care and case management expertise, you will make a real difference in the lives of vulnerable and disadvantaged people.

Book a campus tour

Key Information

AwardCHC42021 Certificate IV in Community Services
Duration1 year (52 Weeks)
4 terms x 10 weeks
12 weeks of holidays
Study ModeClassroom, Structured Study (Online), & Self-directed Learning
LocationsMelbourne, Sydney
IntakesJanuary, April, July, October
View full course fee schedule
Nationally Recognised Training

The CHC42021 Certificate IV in Community Services is a nationally recognised qualification.

Diverse opportunities in a high-demand industry

Diverse opportunities in a high-demand industry

This course offers various entry-level career paths in the community services industry, working with a diverse range of people in community, residential and health care settings.
Career-ready training

Career-ready training

Gain hands-on experience from our team of highly experienced trainers to prepare you to work confidently as a community services worker with practical exercises such as role plays and practical demonstrations in a simulated environment.
Pathway to further studies

Pathway to further studies

For those seeking additional study, this course is a pathway to the CHC52021 Diploma of Community Services offering more career and professional development opportunities.

Career Opportunities

Curious about what roles in the industry you can apply for upon completing your CHC42021 Certificate IV in Community Services? Here’s a list of career opportunities:

  • Community Services Worker
  • Case Worker
  • Child, Youth and Family Worker
  • Family Support Worker
  • Disability Support Worker
  • Community Development Worker
  • Youth Worker
  • Crisis Intervention Worker
  • Employment Services Worker
  • Education Support Worker

Study Pathways

Completing the CHC42021 Certificate IV in Community Services will open a study pathway into our CHC52021 Diploma of Community Services.

Course Delivery and Assessment

This course is timetabled for 52 weeks, including 40 weeks of training and assessment across 4 terms of 10 weeks, and 12 weeks of holidays. Each week, you are required to complete 20 hours of training and assessment, made up of 14 hours of weekly classroom training and 6 hours of structured study. An additional 10 hours per week of self-direct learning should be set aside for homework. A structured plan for self-directed learning will be provided for a 10-week period that outlines your learning activities in preparation for assessment requirements.

For more information head to our ALG Calendar and Timetable

Assessments: Your assessments include short answer questions, case studies, presentations, role plays and practical demonstrations in a simulated environment, and projects.

Training: Training takes place on campus. Delivery methods include trainer presentations and demonstrations, individual tasks, case studies, research, role plays, practical demonstrations, and group work.

Units of Competency

The course is made up of 15 units of competencies, made up of 7 core and 8 elective units.

CHCADV001 Facilitate the interests and rights of clients
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCCOM002 Use communication to build relationships
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
CHCPRP001 Develop and maintain networks and collaborative partnerships
HLTWHS002 Follow safe work practices for client care
CHCCCS010 Maintain high standard of service
CHCCCS014 Provide brief interventions
CHCCCS006 Facilitate individual service planning and delivery
CHCADV002 Provide advocacy and representation services
CHCAOD001 Work in an alcohol and other drugs context
CHCINM002 Meet community information needs
CHCMHS001 Work with people with mental health issues
HLTAID011 Provide first aid

Course Requirements and Suitability

Entry Requirements

Study Requirements

Entry Recommendations

You must meet both the academic and English language requirements.

Academic Requirements

  • Completion of at least the equivalent of Australian Year 10,
  • Be at least 18 years of age.

English Language Requirements

You must meet one of the following criteria:

  • IELTS score of 5.5 (or equivalent), with no individual band score below 5.0; or
  • ALG in-house English proficiency test that is equivalent to IELTS 5.5; or
  • A Certificate IV level qualification (or higher) completed within the Australian Qualifications Framework (AQF) in Australia within 2 years before starting this course; or
  • Completion of the Senior Secondary Certificate of Education in Australia and in the English language within 2 years before starting this course.

You must also complete the Language, Literacy and Numeracy (LLN) online test as per ALG’s Language, Literacy and Numeracy Requirements Factsheet

Please note: If you are applying for more than one course at ALG, you will only need to complete the LLN online test once. However, students returning to studies at ALG after a significant period of time may be asked to complete the LLN online test.

For more details about the English Language Entry Requirements, please refer to the ALG English Proficiency Requirements Factsheet.

Bring your own device: Please bring your own laptop or tablet device to theory classes as ALG does not provide these items. Refer to the BYOD Policy in the ALG Student Handbook for specific details.

  • Strong communication skills are essential for interacting with clients, patients and colleagues.
  • Teamwork and collaboration skills
  • Cultural sensitivity: Understanding and respecting diverse cultures is important for working with a variety of clients.
  • Patience and empathy: Understanding and responding to the needs of others is fundamental to this role.

Ready to get started?

Apply Now

The post CHC42021 Certificate IV in Community Services appeared first on Australian Learning Group.

]]> CHC52025 Diploma of Community Services https://alg.edu.au/course/diploma-of-community-services/ Tue, 30 Apr 2024 03:14:33 +0000 https://alg.edu.au/?post_type=course&p=4594 The post CHC52025 Diploma of Community Services appeared first on Australian Learning Group.

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Diploma of Community Services

CHC52025
CRICOS Course Code: 118710A

Download Course Guide

Overview

Career Opportunities

Course Delivery

Units

Requirements

Recognition of Prior Learning

Apply Now

Overview

This nationally recognised community service qualification prepares you for a generalist position in community services. As a graduate, you may work in diverse community settings helping clients to access essential services. You can work independently within your area of expertise or supervise colleagues.

Throughout the course, you will develop specialised skills to deliver, manage and coordinate person-centred services to individuals, groups, and communities across a large range of service areas from drugs and alcohol treatment, community mental health, children, youth work, family, disability and housing. With a strong focus on both person-centred and strengths-based case management, our course prepares you for a wide range of specialisations within the community services sector. Advance your career in high-demand industry and make a positive impact on individuals and communities.

Book a campus tour

Key Information

AwardCHC52025 Diploma of Community Services
Duration2 years (104 weeks)
8 terms x 10 weeks
24 weeks of holidays
Study ModeClassroom, Structured Study (Online) and Work Placement
LocationsAdelaide, Brisbane, Melbourne, Sydney
IntakesJanuary, April, July, October
View full course fee schedule
Nationally Recognised Training

The CHC52025 Diploma of Community Services is a nationally recognised qualification.

Diverse opportunities in a high-demand industry

Diverse opportunities in a high-demand industry

This course offers various career paths in the community services industry at management level, working with a diverse range of people in community, residential and health care settings.
Career-ready training

Career-ready training

Gain hands-on experience from our team of highly experienced trainers to prepare you to work confidently as a community services worker with practical exercises and supervised work placements totalling 400 hours in a community services organisation.
Pathway to further studies

Pathway to further studies

For those seeking additional study, this course is a pathway to Bachelor-level community services courses, offering more career and professional development opportunities.

Career Opportunities

Curious about what roles in the industry you can apply for upon completing your CHC52025 Diploma of Community Services? Here’s a list of career opportunities:

  • Community Services Worker
  • Case Worker
  • Case Manager
  • Child, Youth and Family Worker
  • Support Worker
  • Welfare Support Worker
  • Intake Officer
  • Early Intervention Worker
  • Community Housing Resources Worker
  • Community Program Coordinator

Study Pathways

Completing the CHC52025 Diploma of Community Services will open a study pathway into a Bachelor of Community Services with our sister company Ikon Institute of Australia.

Course Delivery and Assessment

This course is timetabled for 104 weeks, including 80 weeks of training and assessment across 8 terms of 10 weeks, and 24 weeks of holidays. Each week, you are required to complete 20 hours of training and assessment, made up of 14 hours of weekly classroom training and 6 hours of structured study. An additional 10 hours per week of self-directed learning should be set aside for homework. A plan for self-directed learning will be provided for a 10-week period that outlines your learning activities in preparation for assessment requirements.

For more information head to our ALG Calendar and Timetable

Assessments: You will be assessed in both simulated and a real work environment. In the classroom, assessments include short answer questions, case studies, presentations, role plays and practical demonstrations in a simulated environment, and projects.

Training: Training takes place on campus and -in a community services organisation. Delivery methods for training on campus includes trainer presentations and demonstrations, individual tasks, case studies, research, role plays, practical demonstrations, and group work.

Units of Competency

The course is made up of 20 units of competencies, made up of 12 core and 8 elective units, and 2 work placements.

CHCCCS004 Assess co-existing needs
CHCCCS007 Develop and implement service programs
CHCCCS019 Recognise and respond to crisis situations
CHCCSM017 Facilitate and review case management
CHCDEV005 Analyse impacts of sociological factors on people in community work and services
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCDIV001 Work with diverse people
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS003 Maintain work health and safety
CHCCSM016 Undertake advanced assessments
CHCMHS013 Implement trauma informed care
CHCPOL003 Research and apply evidence to practice
CHCDEV004 Confirm developmental status
CHCCSL001 Establish and confirm the counselling relationship
CHCMHS011 Assess and promote social, emotional and physical wellbeing
BSBPEF401 Manage personal health and wellbeing
CHCMHS008 Promote and facilitate self advocacy

Course Requirements and Suitability

Entry Requirements

Study Requirements

Entry Recommendations

You must meet both the academic and English language requirements.

Academic Requirements

  • Completion of the Australian Year 12 or equivalent.
  • Be at least 18 years of age.

English Language Requirements

You must meet one of the following criteria:

  • IELTS score of 6.0 (or equivalent), with no individual band score below 5.5; or
  • ALG in-house English proficiency test that is equivalent to IELTS 6.0; or
  • A Certificate IV level qualification (or higher) completed within the Australian Qualifications Framework (AQF) in Australia within 2 years before starting this course; or
  • Completion of the Senior Secondary Certificate of Education in Australia and in the English language within 2 years before starting this course.

You must also complete the  Language, Literacy, Numeracy and Digital (LLND) online test as per ALG’s Language, Literacy and Numeracy Requirements Factsheet

Please note: If you are applying for more than one course at ALG, you will only need to complete the LLN online test once. However, students returning to studies at ALG after a significant period of time may be asked to complete the LLN online test.

For more details about the English Language Entry Requirements, please refer to the ALG English Proficiency Requirements Factsheet.

  • Bring your own device: Please bring your own laptop or tablet device to theory classes as ALG does not provide these items. Refer to the BYOD Policy in the ALG Student Handbook for specific details.
  • Police Check: You may be required to provide a current national police check before starting your work placement if requested by your workplace employer. You are responsible for the cost of this check, which is not included in course fees.
  • Strong communication skills are essential for interacting with clients, patients and colleagues.
  • Teamwork and collaboration skills
  • Cultural sensitivity: Understanding and respecting diverse cultures is important for working with a variety of clients.
  • Patience and empathy: Understanding and responding to the needs of others is fundamental to this role.

Work Placement

As part of this course, you need to do two work placements totalling 400 hours in a community services organisation. This practical industry experience will prepare you for your future role working in the industry and you will enhance your communication skills.

Ready to get started?

Apply Now

The post CHC52025 Diploma of Community Services appeared first on Australian Learning Group.

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